Michelle has been managing our property portfolio for several years. Throughout this period we have experienced some challenging situations including flash flooding in South Yarra and the COVID-19 pandemic. During the time I have known Michelle she has been courteous and professional when dealing with tenants and other third parties. Her approach has always been to try to resolve issues in a collaborative way by bringing industry foresight and options to satisfy the interests of all parties. This helps to reduce the turnover of tenants and where required results in quick decision making for properties to be re-tenanted. If you want someone proactively managing your property then Michelle and the RT Edgar Toorak team are an excellent choice to consider.
Inspired by a fascination with domestic design and architecture, Michelle has been involved in the real estate industry from the age of twenty. Since then, she has performed many roles including reception, recruitment consultant and property officer, before rising up through the various levels of property management. She is a highly effective and trusted manager and with a prized reputation for her negotiating skills, her easy, open communication style and her razor-sharp attention to detail. Having studied business marketing, she is a master at tuning the promotion of a property to attract and appeal to the key target market. She deftly balances the desire of property owners to secure the right tenants, with the need to ensuring that quality tenants are nurtured and treated respectfully: knowing that the result will be an enduring and fruitful relationship between owner and resident.
- Peter N
I would like to say how delighted I am with the way Michelle looks after my properties. She looks after them as if they belong to her. She is proactive, dependable and extremely conscientious. In relation to COVID-19, Michelle and the team are under a great deal of pressure, and yet Michelle handles it well and is really productive and achieves the desired results.
- Mark Slade
"I'm glad I found Michelle. Following numerous bad experiences with interstate Property Managers, costing me money and damage to my property, Michelle not only made the process easy, resolved my issues and brought the property back up to the expected standard. She then efficiently re-let the property to a quality tenant at a great rental. Her service has not only been professional but personal, often lost in other agencies. I highly recommend Michelle to any investors looking to maintain and maximise their investment properties and returns."
- Steven, Toorak