"Steve manages my investment property. His customer service and property management skills have exceeded my expectations. I have dealt with multiple property managers before and he truly has great attention to detail and communication skills. He is a valuable resource with his language capabilities in speaking to the tenant and my father in Chinese at times. I would happily recommend more of Steven Guan's property management services to other family and friends. "
Hard-working, perceptive and solutions-focused, Steven was inspired to join RT Edgar´s Hawthorn team by a desire to help property owners secure respectful, reliable tenants, and to help quality tenants find a home that they´ll enjoy for the long-term. A Masters degree in Engineering Project Management from Melbourne University helped Steven hone his planning and negotiation skills, which he combines with an attention-to-detail, commitment to clients, and an open communication style employing his fluency in English and Mandarin. He also brings significant property management experience to the role, having worked in the field for a number of years, with involvement in all aspects of the role, from marketing and property assessment to leasing, maintenance and follow-up. A keen family man and homemaker, Steven enjoys travelling with his family, spending time outdoors and tending to the never-ending needs of his garden.
- Amy Yuan, Melbourne
"Steve managed my Port Melbourne rental and was very diligent, responsive and professional. I am very happy with the experience."
- Ross Healy, Port Melbourne
“We rented for three years with RT Edgar Boroondara. Steve Guan - our property manager - was terrific. Always responded quickly to our communications. Always friendly, always focussed and efficient on settling questions and concerns. Great Service!”
- Jagdeesh Singh Dhaliwal